Month: April 2023

Allen, TX  –  April 14, 2023 – Allen-based Cytracom, a provider of cloud solutions for managed service providers (MSPs), has announced the appointment of Chief Information Security Officer James Hill and the launch of its Trust Center. 

The two moves underscore Cytracom’s commitment to staying ahead of the curve in cybersecurity and its dedication to providing its partners with the tools and resources they need to navigate the constantly changing landscape of cybersecurity threats, company execs say.

According to Co-founder and CEO Zane Conkle, the company is building on its already-strong security practices. “With the ever-evolving risks faced by MSPs and businesses, investing in security leadership and establishing a Trust Center that offers immediate access to learn about our security practices, view our compliance audits, and stay updated on the latest methods for securing customer environments, demonstrates our unwavering dedication to protecting our partners,” he said in a statement.

The company’s investment and commitment to security and compliance will accelerate its success and that of its partners, highlighting why more MSP channel partners choose the company, he notes.

Appointment of Cybersecurity Veteran James Hill

Cytracom COO John Tippett says the company’s “channel partners trust them with their own network security as well as their clients, and with the rapidly increasing cyber risk in the industry, Cytracom has made a strategic decision to invest in a CISO.”

In a statement, Tippett said Hill’s expertise in the MSP channel, corporate and public sector risk assessments, forensics, NIST framework, and vulnerability management aligns with the company’s business and partners.

As CISO, Hill’s role is to ensure Cytracom and its employees are working securely, minimizing exposure and risk with an effective and sustainable cybersecurity strategy and program, the company said. Hill also is responsible for anticipating future threats and ensuring the company and its channel partners are prepared to meet them.

Hill’s “vision, talent, and immediate call for the Trust Center introduces another lens on security and new resources to help our partners successfully navigate the security challenges in today’s market,” Tippett said.

The Cytracom Trust Center

The new trust center was developed in response to requests from Cytracom’s partners. Designed to improve communication and trust between the company and MSPs, it offers access to its security practices and compliance audits.

The new portal will notify subscribed partners in real time of any changes to Cytracom’s security and compliance status and help speed up the sales cycle by providing faster access to compliance documentation, according to a news release.

Seeing Potential

Cytracom was founded in 2008 by Conkle and other industry veterans who recognized the potential of cloud-based communications for businesses. The company started out providing VoIP services to businesses but expanded to offer a wider range of cloud-based solutions for managed service providers.

Today, the company’s solutions include communications, security, and networking in a single platform to help MSPs connect and secure traditional and hybrid workforces.

In 2020, the company was acquired by San Francisco-based private equity firm Sverica Capital Management for an undisclosed amount. The acquisition provided backing to Cytracom to enhance its range of services offered to MSPs, develop additional features for its services, and accelerate the company’s growth.

The company moved to Allen in 2017.

Palm Coast, FL, USA  –  April 13, 2023 (GLOBE NEWSWIRE) – Inc. this week announced its sixth annual Female Founders list honoring a bold group of 200 women whose innovations and ideas are shaping the world into a better place.

The founders cross all industries and bring with them unique stories of success from each stage of the entrepreneurial journey — from startup to going public, being acquired by big buyers, or spending decades at the helm of an organization. They are reinventing everything from shoes to food and are challenging issues like financial literacy and reproductive health.

“Ten years ago I set out to inspire women in tech and enable top-tier talent to have a work-life harmony that was very rare in consulting,” states Hale. “We continue to break the mold, staying true to who we are and succeeding at scale. Our team is 100% on-shore, is 47% women, and achieves industry-leading retention and profitability.”

Coastal Cloud is a Salesforce Multi-Cloud Expert Partner providing consulting, implementation, and managed services for businesses, nonprofits, and the public sector. With multi-year CAGR exceeding 40%, the company again surpassed revenue goals in 2022 and grew team size to become the largest Salesforce-focused consulting firm in North America. Coastal Cloud also leads the industry in customer satisfaction, receiving the Salesforce Partner Innovation Award in Customer Success for three consecutive years.

Hale’s focus on culture as a strategic differentiator has continued this year through mentoring, lectures, and her role in developing the Salesforce Women Founders Group. Coastal Cloud has also continued to increase opportunities for the next generation by expanding its internship program across the country.

Each year, Inc. editors review thousands of applications highlighting female founders who are challenging the status quo and tackling some of the world’s biggest problems. The list features women who have overcome challenges and lifted those around them while leading impactful organizations across the country. They join the ranks of previous honorees including Jessica Alba, Tracee Ellis Ross, Rihanna, and Shonda Rhimes.

“These 200 female founders have identified solutions to difficult problems and created valuable, industry-changing companies out of them. We congratulate this year’s list on their achievements and look forward to their continued success,” says Inc. editor-in-chief Scott Omelianuk.

To see the complete list, go to: https://www.inc.com/female-founders

About Coastal Cloud 

Coastal Cloud is a Salesforce Multi-Cloud Expert Partner based in Palm Coast, Florida. Through its unique consulting business model, the company provides implementations and managed services to assist clients in migrating to next-generation systems.  With a team of over 500 experts holding more than 1,700 Salesforce certifications, Coastal Cloud has pre-configured the Salesforce platform to serve a wide variety of industries, including communications and media, healthcare, high-tech, manufacturing, private equity, and more. Coastal Cloud has earned a 5/5 Customer Satisfaction rating on the Salesforce AppExchange and is ranked #1 on G2.com for Salesforce Consulting. For the third year in a row, Coastal Cloud has received the Salesforce Customer Success Partner Innovation Award. For more information, please visit www.CoastalCloud.US.